11/18/2011

Viking Professional VCBB536RSS 36" Quiet Cool Built-in Bottom-Freezer Refrigerator with Glass Shelves, Plasmacluster Ion Air Purifier, Ice Maker and Right Hinge Door Swing: Stainless Steel Review

Viking Professional VCBB536RSS 36 Quiet Cool Built-in Bottom-Freezer Refrigerator with Glass Shelves, Plasmacluster Ion Air Purifier, Ice Maker and Right Hinge Door Swing: Stainless Steel
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(More customer reviews)
Dear Reader;
I have no way of knowing if this is your first stop seeking reviews of Viking kitchen products, or if you have come across this review among many more. Either way you should be advised that Viking has changed the model number of this unit slightly on at least two occasions effectively hiding the numerous bad reviews it receives. Still, in the end that won't help the poor performance, unreliability, or the customer service.
Try a search for reviews of Viking VCBB363L around the the internet and you will probably find all sorts of references to problems both with the refrigerator and also with Viking customer service.
But don't stop there. Presumably if you are interested in the Viking refrigerator you are also interested in a Viking range, after all most people buy them as a matched setup. So be sure look for reviews on the ranges as well. They fair no better than the fridge.
To read my personal experience click on the link in the header of this review near my name to "see all my reviews;" and then look through them for 2 separate reviews of this fridge plus another one re: my Viking range. You will also notice there how Viking has erased all references in the title section of the fridge on those old reviews in order to make it harder for people like you to find the plethora of reviews out there like mine by using common search engines.
The remarkably poor attitude of Viking toward customer service cripples these appliances more than anything... far eclipsing even the very dissapointing performance. The idea that you can count on being on a first-name-basis with your local Viking repair tech soon after spending a small fortune for kitchen appliances speaks volumes in-and-of itself.The quick summary: Save yourself frustration, money, trouble, and food. Pick another brand of appliances.
Peter

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Viking introduced professional cooking to the home when their first range shipped in 1987. Now that same exceptional performance extends into every corner of the kitchen - even the backyard. Refrigerators. Wine Cellars. Dishwashers. Grills. Cookware. Cutlery. Small appliances. It's enough to turn any cook into a chef. Available at AJ Madison. When people think of Viking, the bold, commercial look of the Professional Series range is the image that most likely pops into their heads. Ultra-premium features like high-performance burners, convection baking, and infrared broiling easily handle everything from crème brûlée to rack of lamb. The legendary Viking range is available in gas and electric models, as well as an array of sizes and finishes to fit any kitchen. And for those who want professional performance without the professional look, there is the Designer Series. Clean lines and contours meld gracefully into cabinets with style, offering a striking new look for Viking. Fully equipped with outstanding features and power, this complete line of built-in products doesn't sacrifice any of the world-renowned Viking performance for fashion's sake. Haute couture meets haute cuisine. Viking doesn't see the kitchen as a collection of products, but a complete cooking environment. Cooking isn't a chore - it's an art form. Everything must work together in form and function. Both the Professional and Designer lines deliver the ultimate in performance with a cohesive look for the kitchen. Each line offers a full range of products, so you don't have to resort to mixing and matching brands and styles. Viking offers the truly consistent ultra-premium kitchen. The complete Viking kitchen is complete perfection. The bottom-mount features a drawer-type freezer with easy-access storage baskets, so you don't have to stoop for ice cream. And the refrigerator readily stores all your fr...

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